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  Public Ticket #1420054
Upgrade for Magento 2.2.2
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  •  1
    Roberto started the conversation

    Hallo, I already sent a ticket concerning new version of Magento 2.2.2 with Ves PageBuilder. I received the following answer, which is confusing me:

    "Yes, the module compatible for magento 2.2.2. You can download the module file again on our site, then decompress it on local to get the folder "magento 2.1.x - 2.2.x" just upload the module file at here to the webroot folder and decompress it, run upgrade command as theguide: http://www.venustheme.com/guide-ves-pages-builder-magento-2/#document-3"

    Now questions: why I need to download it again? it is not updated from last version I aready got in June (ves_pagebuilder_v2.1.0_1.zip) and inside the zip there is not a folder called "magento 2.1.x - 2.2.x").

    I do not want to waste time to try and create mess in my site if you can't guarantee this version is what I need.

    Have a nice day,

    Roberto

  •  1,319
    Land of replied

    Hello Roberto,

    Have a nice day!

    There is very easily to do.

    Step 1: Go to our site (landofcoder.com) login with your customer account. Go to dashboard and the menu "downloadable products"

    Step 2: Download the module file (ves_pagebuilder_v2.1.0_1.zip) - We updated all version files into the file.

    Step 3: De-compress the downloaded file on your local PC. You will get there folders as this:

    https://www.screencast.com/t/cYfNzchVyX

    Step 4: Upload and setup the module file into webroot folder and follow guide to prepare upgrade the module for your site: http://www.venustheme.com/guide-ves-pages-builder-magento-2/#document-3

  •  1
    Roberto replied

    Hey staff,

    thank you for the prompt answer, but please be informed the procedure is not correct!

    As you can see in attached pictures, in the file ves_pagebuilder_v2.1.0_1.zip you can not find the directory you meant.

    You can find it in the second file ves_pagebuilder_v2.0.0_2.zip.

    Please be more precise! I waste my time seeking wrong files....

    I am going to try it now, hoping all will run smooth ;-)

  •  1,319
    Land of replied

    Hello Roberto,

    Im sorry for my wrong file name. On download page really have 2 different files as that. The right file should be "ves_pagebuilder_v2.0.0_2.zip".

  •  1
    Roberto replied

    Okay, thank you!

    So, what is the purpose of the file ves_pagebuilder_v2.1.0_1.zip ???

  •  1,319
    Land of replied

    The file "ves_pagebuilder_v2.1.0_1.zip" just include the module setup files which compatible for magento 2.1.x and 2.2.x. It dont have there sub folders as file "ves_pagebuilder_v2.0.0_2.zip"

  •  1
    Roberto replied

    Okay, so I can use both for Magento 2.2.2? (the file ves_pagebuilder_v2.0.0_2.zip looking inside for the mentioned directory, and ves_pagebuilder_v2.1.0_1.zip in the root itself?)

  •  1,319
    Land of replied

    Hello Roberto,

    Yes, you can use both for magento 2.2.2

  •  1
    Roberto replied

    Okay, thanks.