Important

Okay
  Public Ticket #1396817
License page is broken
Closed

Comments

  • Aaron started the conversation
    December 8, 2017 at 5:33pm

    I go to Admin > Venustheme > License and the page throws an exception when trying to access landofcoder. The strange thing is that this is listed as "Lof" above but it is a "Ves" extension. Here is the exception I am getting:

    1 exception(s):
Exception #0 (SoapFault): SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://landofcoder.com/api/soap/?wsdl=1' : complex type 'handleType', attribute 'base': The QName value 'layoutType' does not resolve to a(n) simple type definition.
Exception #0 (SoapFault): SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://landofcoder.com/api/soap/?wsdl=1' : complex type 'handleType', attribute 'base': The QName value 'layoutType' does not resolve to a(n) simple type definition.
#0 /media/data/www/m2hrc/app/code/Ves/All/Block/Adminhtml/System/ListLicense.php(90): SoapClient->SoapClient('https://landofc...', Array)
#1 /media/data/www/m2hrc/vendor/magento/framework/Data/Form/Element/AbstractElement.php(453): Ves\All\Block\Adminhtml\System\ListLicense->render(Object(Magento\Framework\Data\Form\Element\Text))
#2 /media/data/www/m2hrc/vendor/magento/framework/Data/Form/Element/Text.php(43): Magento\Framework\Data\Form\Element\AbstractElement->getHtml()
#3 /media/data/www/m2hrc/vendor/magento/framework/Data/Form/Element/AbstractElement.php(467): Magento\Framework\Data\Form\Element\Text->getHtml()
#4 /media/data/www/m2hrc/vendor/magento/module-config/Block/System/Config/Form/Fieldset.php(81): Magento\Framework\Data\Form\Element\AbstractElement->toHtml()
#5 /media/data/www/m2hrc/vendor/magento/module-config/Block/System/Config/Form/Fieldset.php(62): Magento\Config\Block\System\Config\Form\Fieldset->_getChildrenElementsHtml(Object(Magento\Framework\Data\Form\Element\Fieldset))
#6 /media/data/www/m2hrc/vendor/magento/framework/Data/Form/Element/AbstractElement.php(453): Magento\Config\Block\System\Config\Form\Fieldset->render(Object(Magento\Framework\Data\Form\Element\Fieldset))
#7 /media/data/www/m2hrc/vendor/magento/framework/Data/Form/Element/AbstractElement.php(467): Magento\Framework\Data\Form\Element\AbstractElement->getHtml()
#8 /media/data/www/m2hrc/vendor/magento/framework/Data/Form.php(322): Magento\Framework\Data\Form\Element\AbstractElement->toHtml()
#9 /media/data/www/m2hrc/vendor/magento/framework/Data/Form.php(337): Magento\Framework\Data\Form->toHtml()
#10 /media/data/www/m2hrc/vendor/magento/module-backend/Block/Widget/Form.php(98): Magento\Framework\Data\Form->getHtml()
#11 /media/data/www/m2hrc/vendor/magento/module-backend/view/adminhtml/templates/widget/form.phtml(15): Magento\Backend\Block\Widget\Form->getFormHtml()
#12 /media/data/www/m2hrc/vendor/magento/framework/View/TemplateEngine/Php.php(59): include('/media/data/www...')
#13 /media/data/www/m2hrc/vendor/magento/framework/View/Element/Template.php(255): Magento\Framework\View\TemplateEngine\Php->render(Object(Magento\Config\Block\System\Config\Form), '/media/data/www...', Array)
#14 /media/data/www/m2hrc/vendor/magento/framework/View/Element/Template.php(279): Magento\Framework\View\Element\Template->fetchView('/media/data/www...')
#15 /media/data/www/m2hrc/vendor/magento/module-backend/Block/Template.php(104): Magento\Framework\View\Element\Template->_toHtml()
#16 /media/data/www/m2hrc/vendor/magento/framework/View/Element/AbstractBlock.php(659): Magento\Backend\Block\Template->_toHtml()
#17 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(542): Magento\Framework\View\Element\AbstractBlock->toHtml()
#18 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(518): Magento\Framework\View\Layout->_renderBlock('system\\config\\f...')
#19 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('system\\config\\f...')
#20 /media/data/www/m2hrc/vendor/magento/framework/View/Element/AbstractBlock.php(499): Magento\Framework\View\Layout->renderElement('system\\config\\f...', true)
#21 /media/data/www/m2hrc/vendor/magento/module-config/view/adminhtml/templates/system/config/edit.phtml(22): Magento\Framework\View\Element\AbstractBlock->getChildHtml('form')
#22 /media/data/www/m2hrc/vendor/magento/framework/View/TemplateEngine/Php.php(59): include('/media/data/www...')
#23 /media/data/www/m2hrc/vendor/magento/framework/View/Element/Template.php(255): Magento\Framework\View\TemplateEngine\Php->render(Object(Magento\Config\Block\System\Config\Edit), '/media/data/www...', Array)
#24 /media/data/www/m2hrc/vendor/magento/framework/View/Element/Template.php(279): Magento\Framework\View\Element\Template->fetchView('/media/data/www...')
#25 /media/data/www/m2hrc/vendor/magento/module-backend/Block/Template.php(104): Magento\Framework\View\Element\Template->_toHtml()
#26 /media/data/www/m2hrc/vendor/magento/framework/View/Element/AbstractBlock.php(659): Magento\Backend\Block\Template->_toHtml()
#27 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(542): Magento\Framework\View\Element\AbstractBlock->toHtml()
#28 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(518): Magento\Framework\View\Layout->_renderBlock('system.config.e...')
#29 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('system.config.e...')
#30 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('system.config.e...')
#31 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('content')
#32 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('content')
#33 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('content')
#34 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('admin.scope.col...')
#35 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('admin.scope.col...')
#36 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('admin.scope.col...')
#37 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('main.col')
#38 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('main.col')
#39 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('main.col')
#40 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('page.main.conta...')
#41 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('page.main.conta...')
#42 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('page.main.conta...')
#43 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('page.content')
#44 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('page.content')
#45 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('page.content')
#46 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('page.wrapper')
#47 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('page.wrapper')
#48 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('page.wrapper')
#49 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('backend.page')
#50 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('backend.page')
#51 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(569): Magento\Framework\View\Layout->renderElement('backend.page')
#52 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(520): Magento\Framework\View\Layout->_renderContainer('root')
#53 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(472): Magento\Framework\View\Layout->renderNonCachedElement('root')
#54 /media/data/www/m2hrc/vendor/magento/framework/View/Layout.php(938): Magento\Framework\View\Layout->renderElement('root')
#55 /media/data/www/m2hrc/var/generation/Magento/Framework/View/Layout/Interceptor.php(37): Magento\Framework\View\Layout->getOutput()
#56 /media/data/www/m2hrc/vendor/magento/framework/View/Result/Page.php(243): Magento\Framework\View\Layout\Interceptor->getOutput()
#57 /media/data/www/m2hrc/vendor/magento/framework/View/Result/Layout.php(164): Magento\Framework\View\Result\Page->render(Object(Magento\Framework\App\Response\Http\Interceptor))
#58 /media/data/www/m2hrc/var/generation/Magento/Backend/Model/View/Result/Page/Interceptor.php(24): Magento\Framework\View\Result\Layout->renderResult(Object(Magento\Framework\App\Response\Http\Interceptor))
#59 /media/data/www/m2hrc/vendor/magento/framework/App/Http.php(139): Magento\Backend\Model\View\Result\Page\Interceptor->renderResult(Object(Magento\Framework\App\Response\Http\Interceptor))
#60 /media/data/www/m2hrc/vendor/magento/framework/App/Bootstrap.php(258): Magento\Framework\App\Http->launch()
#61 /media/data/www/m2hrc/index.php(40): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http))
#62 {main}
  •  1,319
    Land of replied
    December 9, 2017 at 3:32am

    Hello Aaron,

    Have a nice day!

    Please try to download my attach file.

    Then upload it into the folder "/app/code/Ves/All/Block/Adminhtml/System/"

    Then go to the verify the license key again.

    If you still get the problem, please give me the site information. I will help you check the issue in your site and resolve it quickly.

  • Aaron replied
    March 1, 2018 at 9:41pm

    When I apply this file, it appears to update and compile just fine. When I go into the admin, I get a big red box saying I need to validate my license, but 2 things are happening:

    1. Your site appears to be down so i can't validate anything
    2. the Store > Config menu is broken with your extension turned on. I can't click on any of the dropdown menus and when I clock on your link it takes me to your broken website.
  •  1,319
    Land of replied
    March 2, 2018 at 4:07am

    Hello Aaron,

    Have a nice day!

    Im sorry for the problem!

    Please try to verify the license key for your site again. It should work now.